You should receive a confirmation that the process is complete.Under the section titled Windows Hello, click the Improve recognition button.įollow the on-screen prompts and make sure you're looking straight into the camera. In your task bar search field, type "Sign-in options".You can make sure your third-party camera gets a good read on your face for authentication using these steps: How to improve Windows Hello facial recognition It's also a good idea to recalibrate Windows Hello using your new camera. Your Surface PC should default to the third-party camera for Windows Hello, but if not, make sure the device is set up and working properly otherwise. You should see a small downward-arrow icon to designate that the device is disabled. Click Yes in the pop-up box to confirm your decision to disable the camera.
Right-click on "Microsoft IR Camera Front.". Scroll down in that menu until you find "Microsoft IR Camera Front.". Scroll down to "System Devices," and click the right-facing arrow to open the menu. Search for "Device Manager" in your task bar search field. VPN Deals: Lifetime license for $16, monthly plans at $1 & more How to disable your PC's camera using Windows Device Managerīefore you disable your Surface's built-in IR camera to use a third-party option for Windows Hello, ensure that the secondary camera supports Windows Hello face recognition and that it's plugged in and set up. Here's how to use Windows Device Manager to disable your Surface's infrared (IR) camera and default to a third-part cam for Windows Hello. At this time, there is not a way to easily switch between the two cameras. The only way around this feature is to disable the built-in IR camera in Device Manager, which will allow the Logitech BRIO to work instead of the Hello built-in camera. Since Surface Pro tablets feature a built-in IR camera for Windows Hello, they default to that camera and don't have any alternate settings currently enabled, which would allow users to select other cameras, such as the Logitech BRIO. Surface Pro impressions from a recovering Mac addictĮarlier this week, Logitech reached out to me to explain why its webcam wasn't working for face authentication and suggest a way to fix the problem. And though the transition was mostly smooth, I noted that I had some issues getting my Logitech BRIO webcam working with my Surface Pro for Windows Hello face authentication. A couple of weeks ago, I wrote about my recent experiences switching from Mac to Windows, moving from a MacBook Pro to new Surface Pro.
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